right of withdrawal

You can cancel this contract within 14 days without giving any reason. The cancellation period begins on the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of cancellation, you must inform us, LUMAGA, of your decision to cancel this contract by means of a clear written declaration (e.g. letter, fax or e-mail). You can use the attached sample cancellation form for this purpose.

Alternatively, you can fill out and submit the sample cancellation form or another clear declaration electronically on our website https://linorabel.de. If you use this option, you will immediately receive confirmation (e.g. by email) of receipt of your cancellation.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

consequences of revocation

If you cancel the contract, you will receive back all payments, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods. You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the deadline.

You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

The following goods are excluded from the right of withdrawal:

1.1 Goods that are manufactured according to customer specifications or are clearly tailored to personal needs.

2.2 Products with a short shelf life or limited expiry date.

3.3 Sealed goods which, for reasons of health protection or hygiene, cannot be returned

4.4 Goods are not eligible for return if they have been unsealed after delivery.

5.5 Goods which have been inseparably mixed with other goods after delivery.

6.6 Alcoholic beverages, the price of which was agreed upon conclusion of the contract and which can be delivered no earlier than 30 days after conclusion of the contract and whose value depends on fluctuations in the market over which the entrepreneur has no influence.

7.7 Sealed audio or video recordings or computer software if the seal has been removed after delivery.

8.8 Newspapers, magazines and periodicals, with the exception of subscription contracts.

9.9 Goods whose price depends on fluctuations in the financial market and which can be delivered within the withdrawal period.

sample cancellation form

If you wish to withdraw from the contract, please fill out this form and send it back to:

Lenorabel

• I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

• Order placed on (*)/received on (*)

• Name of the consumer(s)

• Address of the consumer(s)

• Signature of the consumer(s) (only for postal delivery)

• Date

• (*) Delete where inapplicable.

© Shopper Safety legal texts prepared by lawyers.